Resources to Open

RLPSA has created and gathered resources to help you open safely. Before implementing any of these resources check with your organization's internal policies and procedures.

Check back often for more resources!

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Gartner: 7 Security Areas to Focus on During COVID-19 Specific to Security Breaches

 

Rapid responses to the coronavirus pandemic leave organizations vulnerable to security breaches. Security and risk teams must remain vigilant and focus on strategic areas. 

Read the article here.

Legal Aspects: 10 Steps to Secure Your Organization Post COVID-19

 

David Donna of the Donna Law Firm put together 10 important steps for an organization to consider post-COVID-19.  This commentary does not constitute legal advice from either party. Download it here.

De-escalation Q&A 

 

As we move to a re-open phase in some of our restaurants, we should keep in mind the potential for aggressive behavior that could take place within our restaurants.  Our best defense against aggressive or hostile behavior is to prevent a situation from escalating. Download the Q&A here.

National Restaurant Association Opening Guidelines

 

The National Restaurant Association published some opening guidelines to consider. 

Download the guidelines document here

Helping Restaurants
Manage Crisis Whitepaper

Questioning whether you're doing all that you can to maintain a healthy and successful business during this new Coronavirus Pandemic? Envysion put together a concise list of ways QSR operators are shifting their focus to safely protect both their customers and profits, in the presence of COVID-19. 

 

Download our new white paper that discusses how managed video helps restaurants adjust.

eCommerce, Fraud & Chargebacks in the Age of COVID-19

The COVID-19 outbreak presents striking new challenges for eCommerce merchants. Download our free report today and learn:

  • How the COVID-19 crisis is impacting the market

  • The risks will you face as a result of the outbreak

  • What you can do to protect your business & your bottom line

  • How to adapt to the new post- coronavirus marketplace

ServSafe Releases De-escalation Video in English & Spanish
As restaurants look to enforce COVID-19 requirements, difficult situations may arise with guests adhering to the guidelines. The new de-escalation course offers all restaurant employees guidance on how to reduce tensions and promote a safe environment while maintaining the spirit of hospitality throughout all interactions.
Sign up for On Demand here.
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ComPsych: Coronavirus Resources

 

The spread of the coronavirus COVID-19 has put organizations and employees on alert. This information can help keep employees informed about the coronavirus, as well as offer guidance on how to remain healthy and deal with the emotional impacts of the outbreak.  

Read the article and view resources here.

Facing Your Face Mask Duties – A List of Statewide Orders, as of May 6, 2020

 

Governors and public health officials across the country have implemented stringent measures to help contain the spread of COVID-19, such as stay at home orders. Yet even as businesses begin to reopen, face coverings are likely to remain popular as a preventative measure.

See a state-wide listing here.

Physical Security in the Age of COVID

 

Law enforcement presence at restaurants can help deter criminal activity, such as robberies, and other incidents, by demonstrating to the community a strong partnership between local business leaders and police. Here's your best bet for working with law enforcement and maintaining physical security. Download it here.

CAP Index Report: Restaurant Crime after COVID-19

 

In our third issue of COVID-19 & Crime, we examine restaurant crime reported in Los Angeles and Chicago. We consulted industry experts about what they are seeing in the restaurant industry and on what might happen in the upcoming weeks and months. Download here.

Guidance for Restaurant Employers: Masks & Temperature Checks

 

The National Restaurant Association's Restaurant Law Center posted an article about "On-Premises Workplace Infection Control Practices Impacting Employees."

Printable Resources from the CDC:
ServSafe releases new video on how to reopen restaurants safely

The National Restaurant Association’s ServSafe division has released a new video offering restaurateurs guidance on how to reopen dining rooms safely as states begin to lift stay-in-place restrictions.

Throughout the coronavirus crisis, ServSafe has provided free resources that help industry employees learn the best practices to keep customers and themselves safe. This new training video, “ServSafe Reopening Guidance: COVID-19 Precautions,” offers information and tips on how to reopen following a state shutdown.

© 2020 by the Restaurant LP & Security Association